Shipping policy
Shipping Policy – Luciano & Co.
At Luciano & Co., we are committed to delivering your order quickly, safely, and with the highest level of service.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.
Shipping Time
Delivery times may vary depending on your location:
- USA: 2–5 business days
- International: 5–10 business days
Shipping Cost
We offer free shipping on all orders. No hidden fees at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Customs & Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.
Delays
While we aim to deliver on time, delays may occur due to customs, carrier issues, or high demand periods. We appreciate your patience.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery, and we will resolve the issue promptly.